Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means. Remember: the house always has an edge, and you should never gamble with money you cannot afford to lose.
Age Verification
You must be 18 years of age or older to gamble online in New Zealand. If you are under 18, please do not use gaming services. It is illegal for minors to participate in gambling activities.
By accessing this website, you confirm that you are at least 18 years old.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following signs, you may benefit from support:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to feel the same excitement
- Hiding your gambling activities from family, friends, or partners
- Neglecting work, school, or family responsibilities due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Using gambling as a way to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Lying about the amount of time or money spent gambling
- Failed attempts to reduce or control gambling
- Feeling anxious or restless when not gambling
If you recognize these signs in yourself, reach out for help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the total amount you are willing to lose in a given period
- Reality Checks: Receive pop-up reminders during gaming sessions about the time and money you've spent
- Session Limits: Set a timer to remind you when you've been gaming for a certain duration
- Self-Exclusion: Voluntarily exclude yourself from gaming platforms for a set period or permanently
- Account Closure: Permanently close your gaming account if you wish to stop
Use these tools proactively to maintain control over your gaming habits.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, the following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation NZ – Free helpline: 0800 664 262 | www.pgf.nz
- Gamblers Anonymous NZ – Support meetings and peer support | www.gamblersanonymous.org.nz
- Samaritans NZ – 24/7 support for emotional wellbeing: 1737 (free call or text)
International Organizations
- UK – GamCare: www.gamcare.org.uk
- UK – GamStop: www.gamstop.co.uk (National self-exclusion scheme)
- Australia – Gambling Help Online: www.gamblinghelponline.org.au
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- USA – National Council on Problem Gambling: www.ncpgambling.org
If You Need Help, Reach Out Today
Seeking help for problem gambling is a sign of strength, not weakness. Support is available 24/7, and all services are confidential. Don't hesitate to contact the Problem Gambling Foundation NZ on 0800 664 262 or text 1737 if you need immediate support.
Your wellbeing matters. Gaming should enhance your life, not harm it. If gambling is causing distress to you or your loved ones, please reach out for help today.